In this Modern Era the people prefer to buy products through online applications like Flipkart, Amazon, Paytm, Snapdeal etc. These applications have made the shops look almost empty as people nowadays get each and every thing they desire on their finger tip. With the help of these applications people buy mobile phones, electronic gadgets, refrigerators, etc. These applications provide guarantee of a particular product and there is also 10 day replacement policy in which the customer can return back the product if he/she doesn’t like it or the product has some defects in it. The applications have made the life of the people more comfortable and easy as they get the product in their hands in a span of 3-4 days and maximum 7 days and the people pay through cash on delivery also which gives the customer satisfaction regarding the product and the money that he/she is going to pay.
The applications are now being used by the people from the last three to four years ad the people rely a lot on the services which are being provided online. There are a lot of offers and schemes on these applications as they give a discount of more than 20% which is the main reason prefer online shopping rather than standing in the ‘Q’ and buying products. The key reason why these applications are successful is that they are providing immaculate service to the customer and they know the importance of time and they make sure that the product doesn’t contain any flaws in it while delivering it to the customer